Privacy & Security
Why we Collect Your Information
We collect your information in order to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information from you to complete a transaction, register as a member, sign up to receive email communications from us, or participate in a competition/promotion/survey.
This information includes that such as name, age, gender, email address, phone number, postal address and credit card numbers. We may use your information collected online to fulfil and process your orders. We may maintain a record of products you have looked at or purchased in order to enhance your shopping experience and make it easier and faster for you.
All email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue. You are also able to call us on toll-free on 0800 877 641, email us at firstname.lastname@example.org or edit your account details on our website at any time if you wish to stop communications from us.
Disclosure of Information to Others
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails and processing payments. They will have access to the minimum amount of your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.
When there is a legal obligation to do so Redcurrent may disclose your information to any relevant regulatory body. In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.
Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Any such cookie is typically stored on your computer's hard drive and permits our website to recognise you when you return.
It is so important to us that you feel secure while visiting and shopping at Redcurrent. We take security seriously, and have taken steps to ensure your personal information is secure. We use a secure Hosted Payment page solution from DPS to process online orders. This means your credit card details are never recorded or stored on our website; they are processed only in the highly secure DPS environment while completing your purchase.
DPS is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. You can find more information on the DPS site.
Links to Other Websites
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.
Updating Your Personal Information
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it.
You are at all times entitled to change your personal information that we hold. In order to do this, click the sign in button on the home page and after signing in your personal information will be made available for you to view and change.
You also have the ability to change your secure password at any stage. You will be required however to enter your current password in order to change it to a different one.
You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your Redcurrent password to any third parties.